Work Summary: Baseline evaluation of the project location in (WOP) Water Operator Partnership zone at Dhamalkot: Assessment of WASH practice in Low Income Community are as of Dhaka


A Dutch not for profit organization in the form of a Water Operators Partnership (WOP) with metropolitan Water Supply & Sewerage Authority wanted to optimize the deep tube well and network operations, as well as to strengthen the management capacities to improve access and services delivery for the inhabitants of Dhaka, in particular for the urban poor. They subscribed to Inspira’s services to conduct a baseline study for gathering qualitative and quantitative information on the provision of WASH services in the selected area in order to support and draw conclusions on the potential for improvement of the water supply. They wanted Inspira to capture and provide insight into the living conditions, the existing WASH services, the needs and demands of the local inhabitants, the various stakeholders involved (the key contacts within the main players government agencies, private sector, NGOs, possible strategic partners), the commercial and institutional operations and the willingness to pay for new services.


Inspira along with a pool of WASH intervention experts conducted the baseline study where we surveyed 400 households in one of the most densely populated Low Income Community in Dhaka, 4 Focus Group discussion with the LIC community members representing diverse Age/profession/literacy status/Current WASH access status and Conducting spontaneous group discussion to identify relevant stakeholders, key persons, influential persons, potential CBO members (House owners, Political Leaders, Religious Leaders, Opinion Leaders etc.). Inspira conducted extensive Data Analyses/Transcription Review to prepare a baseline Report, Quantified number of potential customers and willingness to pay and Geo-referenced photos of supply infrastructure.


The baseline study conducted by Inspira helped the client to map out the available water services in the selected areas of the project. The outcome of the baseline survey enabled the WOP programme to have better information and guide the choice in design and development of the type of water supply system, operational (and institutional) management, and activities on capacity enhancement and health and hygiene promotion.

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